I messed around with it for about 2 hours until I raged and I pulled the usb from the back of the ddj-sb. For both of them it says the same error. I faced a problem where my controller was not sending any output over the speakers. You should still be able to get sound, Check the headphone mix- if it's on cue you'll need to make sure you've turned on cue for each channel you want to here orange buttons, also in the middle and ensure the obvious thing of having the headphone volume turned up. And yes, that is the way it would work. I just requested a refund maybe you should too. I tried selecting that and nothing.
Clerk at store where I purchased was also miffed by the issues. Yeah, I already restarted the computer several times but the problem is still there. I will try out your method tomorrow and I will let you know! If worse comes to worse I would unplug the controller, go and remove the drivers for the controller, restart the computer, install the drivers from pioneer, restart, try serato. I tried selecting that and nothing. No sound from the cue or from speakers.
I had a similar issue once and I had to restart my computer for it to pickup my hardware. The controller has a soundcard built-in. . Do you get audio through your headphones? After a minute it says: Failed to connect hardware. Laz's tip for an aggregate device is good if you want to use your computer's audio output too - please follow his link to set this up.
Clerk at store where I purchased was also miffed by the issues. Any suggestions would be appreciated. I figured I got a lemon. Just telling it like it is bro. Quote: Definitely not the gains or anything like that as I mentioned it worked right away with another software. Now if that doesn't work I am sorry if it gets to this point do the same steps but insead of install from pioneer, after the restart start serato and plug in the controller to see if serato will detect it and install the drivers for you.
Try updating drivers and software as much as you can, is really my only advice. To start viewing messages, select the forum that you want to visit from the selection below. You may have to before you can post: click the register link above to proceed. To find out how to do that, watch the video. I have installed the latest drivers 1.
Hey JapinoPapi, Are the tracks showing as playing within Serato? Read other blogs stating that Serato has issues w 2017 MacBook Pros w touchbar. I would only install those found on your manfacturers website. Just telling it like it is bro. This may seem like a dumb question but have you restarted your computer at all recently? Definitely not the gains or anything like that as I mentioned it worked right away with another software. Plug the controller back in and Serato — you guessed it — started sending sound back out to the controller. The Device Manager shows up with an error saying: The drivers for this device are not installed.
I even tried the old drivers and tried installing the drivers in compatibility mode but Serato still says the same error. I finally solved the problem and thought you would need it as well. I got the wires, connected them all just fine , plugged the ddj-sb in and hit play…. If any of you have any more solutions, please share them in the comment section, so that we can learn more about these problems. But if it works in your case and you are happy with it, good job! Checked other blogs and it seems to be a common issue with consumers who bought controller Xmas 2017. Read other blogs stating that Serato has issues w 2017 MacBook Pros w touchbar. Still half asleep and I must've missed that.
I downloaded the serato dj intro latest version and also installed the pioneer ddj-sb2 latest drivers from their website. Greetings Ah good point on being a Mac. Checked other blogs and it seems to be a common issue with consumers who bought controller Xmas 2017. Not sure why I would have to do that with serato and not do anything with pcdj? Not sure why I would have to do that with serato and not do anything with pcdj? Now when I start up Serato it says: Hardware connecting. . . .